Terms and conditions
Last updated on 18 August 2025
Genius Authoring Pty Ltd trading as Sol Deore
ACN 669 120 978 | ABN 85 669 120 978
Introduction
This document specifies the terms and conditions for Genius Authoring Pty Ltd trading as Sol Deore (‘Business’).
In these terms, the Business is also referred to as ‘Sól Déore’, ‘Sol Deore’, ‘our’, ‘we’, or ‘us’.
And you are you.
What are these terms about?
These terms apply when you use our website https://www.soldeore.com/, our website with a different subdomain or extension, and any other websites we operate ('Website').
The terms apply when you engage with our Business platforms, applications, or content (‘Platforms’).
These terms apply when you purchase our goods or services ('Products').
These terms apply when you interact with us through means other than our Website or Platforms, such as in-person, via phone or email, or any other form of communication (‘Interaction’).
If you’re looking for our Privacy Policy, which we will comply with and you also agree to be bound by, you can find it at https://www.soldeore.com/privacy.
How do I read these terms?
We separated these terms into three parts, so they are easy to read and understand:
- Part A: Terms for when you interact with our Website or Platforms or engage with us through another form of Interaction (applies when you interact)
- Part B: Terms for when you buy Products (applies when you buy)
- Part C: Liability and warranties, and interpretation provisions (applies to both interacting and buying)
Please let us know if you have any questions about these terms, and do not continue using our Website or our Platforms, engaging in Interaction with us, or purchasing our Products unless you have read and agree to these terms.
I’ve returned to your Website or Platforms, do I need to read these terms again?
Once you place an Order, the terms accepted at the point of sale will apply to your purchase of those Products. However, please note that we may change any part of these terms at any time by updating this page of the Website, so you may find that different terms apply next time you use our Website or our Platforms, engage in Interaction, or purchase Products. You can check the date at the top of this page to see when we last updated these terms.
Part A – For when you use our website or platforms or interact with us
1. Access to and use of the website and platforms
You must only use the Website or Platforms in accordance with these terms and any applicable laws, and must ensure that your employees, sub-contractors and any other agents who use or access the Website or Platforms comply with these terms and any applicable laws.
2. Your obligations
You must not:
(a) copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part or aspect of the Website or Platforms without the express consent of Sol Deore;
(b) use the Website or Platforms for any purpose other than that which they are designed to be used for;
(c) use, or attempt to use, the Website or Platforms in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity;
(d) use, or attempt to use, the Website or Platforms in a manner that may interfere with, disrupt or create undue burden on the Website or Platforms or the servers or networks that host the Website or Platforms;
(e) use the Website or Platforms with the assistance of any automated scripting tool or software;
(f) act in a way that may diminish or adversely impact the reputation of the Business, including by linking to the Website or Platforms on any other website or medium; and
(g) attempt to breach the security of the Website or Platforms, or otherwise interfere with the normal functions of the Website or Platforms, including by:
- (i) gaining unauthorised access to Website or Platform accounts or data;
- (ii) scanning, probing or testing the Website or a Platform for security vulnerabilities;
- (iii) overloading, flooding, mailbombing, crashing or submitting a virus to the Website or a Platform; or
- (iv) instigate or participate in a denial-of-service attack against the Website or a Platform.
3. Information on the website
(a) While we make every effort to ensure that the information on our Website and Platforms is as up-to-date and as accurate as possible, you acknowledge and agree that we do not (to the maximum extent permitted by law) guarantee that:
- (i) our Website or Platforms will be free from errors or defects (or both, as the case may be);
- (ii) our Website or Platforms will be accessible at all times;
- (iii) messages sent through our Website or Platforms will be delivered promptly, or delivered at all;
- (iv) information you receive or supply through our Website or Platforms will be secure or confidential; and
- (v) any information provided through the Website or Platforms is accurate or true.
(b) We reserve the right to change any information or functionality on the Website or Platforms by updating the Website or Platforms at any time without notice, including product descriptions, prices and other Website or Platform Content.
4. Intellectual property
(a) Sol Deore retains ownership of our Website and Platforms and all materials on the Website and Platforms (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) ('Content') and reserves all rights in any intellectual property rights owned or licensed by it not expressly granted to you.
(b) You may make a temporary electronic copy of all or part of our Website or Platforms for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish our Website or Platforms or any Content without prior written consent from Sol Deore or as permitted by law.
(c) In this clause 4, ‘intellectual property rights’ means all copyright, trademark, design, patent, semiconductor and circuit layout rights, trade, business, company and domain names, confidential and other proprietary rights, and any other rights to registration of such rights whether created before or after the date of these terms both in Australia and throughout the world.
5. Third-party terms and conditions
(a) You acknowledge and agree that third-party terms and conditions ('Third-Party Terms') may apply.
(b) You agree to any Third-Party Terms applicable to any third-party goods and services, and Sol Deore will not be liable for any loss or damage suffered by you in connection with such Third-Party Terms.
6. Links to other websites
(a) The Website or Platforms may contain links to other websites or platforms that are not our responsibility. We have no control over the content of any linked websites or platforms, and we are not responsible for that content.
(b) Inclusion of any linked website or platform on our Website or Platforms does not imply our approval or endorsement of the linked website or platform.
7. Third-party platform
(a) Our Website is powered by a third-party platform and the terms and conditions of that third party may apply to your use of our Website to the extent applicable to you. Those terms can be accessed via https://www.odoo.com.
(b) Where our Platforms are powered by a third-party platform and the terms and conditions of that third party may apply to your use of our Platform, to the extent applicable to you, we will endeavour to make that clear and make a link to those terms available.
(c) To the maximum extent permitted under applicable law and our agreement with our third-party platform provider, we will not be liable for any acts or omissions of that third party, including in relation to any fault or error of our Website or Platforms or any issues experienced in placing Orders.
8. Security
Sol Deore does not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of our Website or Platforms. You should take your own precautions to ensure that the process that you employ for accessing our Website or Platforms does not expose you to risk of viruses, malicious computer code or other forms of interference. These precautions include you choosing a strong password when you register an Account or Subscription with us and setting up two-factor authentication (2FA) where possible for your access to your Account or Subscription.
9. Reporting misuse
If you become aware of misuse of our Website or Platforms by any person, any errors in the material on our Website or Platforms, or any difficulty in accessing or using our Website or Platforms, please contact us immediately using our contact details or the contact form provided on our Website.
Part B – For when you buy products
10. Submitting an order
(a) By submitting an order for purchase of a Product ('Order') you represent and warrant that:
- (i) you have the legal capacity and are of sufficient age to enter a binding contract with us; and
- (ii) you are authorised to use the debit or credit card you provide with your Order.
(b) Submitting an Order constitutes your intention and offer to enter into Part B of these terms (including Part C which you agreed to by using our Website or Platform) where we will provide you with the Products you have ordered in exchange for your payment of the total amount listed on the quote or at checkout.
(c) Part B of these terms is not agreed between you and us until we have approved your Order and you receive an email from us confirming that your Order is proceeding.
11. Accounts
(a) To submit an Order and/or to purchase a Product, you may be required to sign-up, register and receive an account through our Website or Platform (an 'Account').
(b) As part of the Account registration process and as part of your continued use of our Website or Platform, you may be required to provide personal information and details, such as your email address, first and last name, preferred username, a secure password, billing, postal and physical addresses, mobile phone number, bank account information, and other information as determined by us from time to time.
(c) You warrant that any information you give to us in the course of completing the Account registration process will always be accurate, honest, correct and up-to-date.
(d) Once you complete the Account registration process, we may, in our absolute discretion, choose to accept you as a registered user within our Website or Platform and provide you with an Account.
(e) We may, in our absolute discretion, suspend or cancel your Account for any reason, including for any failure to comply with these terms.
12. Goods
(a) We will endeavour to ensure that the Products that are goods, including but not limited to prints, publications, and paraphernalia ('Goods'), will be substantially the same as the Goods displayed on our Website or Platforms, or as otherwise agreed with you in writing prior to you placing your Order. Please note that due to screen display, colour and brightness, and image quality, Goods may not exactly match the image on our Website or Platforms.
(b) Until the price of your Goods is paid in full, title in those Goods is retained by Sol Deore. Risk in the Goods will pass to you on delivery in accordance with clause 15. Delivery must not be refused by you.
13. Online courses and subscriptions
This clause 13 applies to the purchase of our online courses ('Online Course') and our subscriptions.
13.1 Online courses
(a) If you have purchased an Online Course which includes ‘lifetime’ or ongoing access to that Online Course, the Online Course may only be available for a limited period as communicated to you and it is your responsibility to access the Online Course within a reasonable time from purchasing.
(b) Sol Deore reserves the right to remove or retire any Online Course from our Website or Platforms from time to time. While we will use our best endeavours to provide you with reasonable notice before we do this, you will not be entitled to a refund where you have failed to make the most of the Online Course within a reasonable time. If you request to access another similar online course if your chosen online course is no longer available, Sol Deore may grant this request at its discretion.
(c) We will endeavour to ensure that the Online Course provided will be substantially the same as the Online Course as described on our Website or Platforms.
(d) The Online Course may be provided in a pre-recorded video format, which is to be viewed online through your Account and not downloaded, reproduced or republished by you in any way.
(e) The Online Course may also include other materials such as articles, imagery or e-books which may be accessed by you in digital format.
(f) You are responsible for managing your Account and ensuring that you only access and engage with the Online Course in an appropriate manner.
(g) You are granted a limited licence to use the Online Course for your own personal, non-commercial purposes.
(h) You must not give access to your Account to any other person.
(i) We will revoke your licence and terminate your Account if we suspect, for any reason, in our sole discretion, that you are misusing the licence, for example you are distributing the Online Course to other people or giving access to your Account to other people, making commercial use of or infringing our intellectual property rights in the Online Courses, or not complying with these terms. In the event your license is revoked, and your Account is terminated, you will not be entitled to a refund of the fees.
13.2 Subscriptions
We may offer a subscription service that you may purchase as set out on our Website or Platforms, which is provided through substack.com ('Subscription'). We reserve the right to change the inclusions and fees of our Subscriptions from time to time. Third-party terms and conditions may apply to you use of this service, to the extent applicable to you, as described at https://substack.com/tos.
14. Payment
(a) All prices are:
- (i) per unit (except where indicated);
- (ii) in Australian Dollars (unless otherwise indicated); and
- (iii) subject to change prior to you completing an Order without notice.
(b) (Payment obligations) Unless otherwise agreed in writing, you must pay for all Products at the time of placing an Order.
(c) (GST) Unless otherwise indicated, amounts stated on the Website include GST. In relation to any GST payable for a taxable supply by Sol Deore, you must pay the GST subject to Sol Deore providing a tax invoice.
(d) (Card surcharges) Sol Deore reserves the right to charge credit card surcharges in the event that payments are made using a credit, debit or charge card (including Visa, MasterCard or American Express).
(e) (Online payment partner) We may use third-party payment providers ('Payment Providers') to collect payments for Products. The processing of payments by the Payment Provider will be, in addition to these terms, subject to the terms, conditions and privacy policies of the Payment Provider and we are not liable for the security or performance of the Payment Provider. We reserve the right to correct, or to instruct our Payment Provider to correct, any errors or mistakes in collecting your payment.
(f) (Pricing errors) In the event that we discover an error or inaccuracy in the price at which your order was purchased (including shipping prices), we will attempt to contact you and inform you of this as soon as possible. You will then have the option of purchasing your order at the correct price, or cancelling your order. If you choose to cancel your order and payment has already been debited, the full amount will be credited back to your original method of payment.
15. Delivery and shipping
(a) (Delivery costs) Delivery costs for Goods may be added to the cart upon checkout. The prices displayed at checkout are inclusive of delivery to the address chosen by you.
(b) (Delivery details) Sol Deore may charge you for delivery at any time (notwithstanding that it may not have previously done so). Where prices are stated as inclusive of delivery:
- (i) delivery is to the delivery point specifically accepted by Sol Deore; and
- (ii) we will deliver the Goods to you in accordance with the shipping information displayed on our Website or Platform.
(c) (Delivery issues) Third-party courier terms apply to the delivery of the Goods to you. Any problems with delivery should be directed to us to troubleshoot the issue. We will endeavour to assist you to ensure your delivery arrives. All delivery times provided to you are estimates only and may be subject to postal delays for reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
(d) (International orders) Sol Deore reserves the right to refuse international orders. Approved international orders may be subject to customs and import duties upon reaching its country of destination. You will be responsible for paying all customs and import duties and acknowledge that failure to pay may result in your order being held at customs. We will not be liable for any costs you may incur in having your order released from customs, including reimbursing you for any customs or import duties you may pay.
16. Changes to your order
16.1 Cancelling an order for goods or an online course
You may cancel your Order up to the time that we confirm your Order in writing to you. Once we confirm your Order, your Order is binding and cannot be changed by you.
16.2 Cancelling a subscription
If you wish to cancel an automatic renewal of a Subscription, you must cancel this via your account associated with that Subscription, prior to that Subscription’s renewal. If you do not cancel your Subscription prior to its renewal, your Subscription will automatically renew and you will be automatically billed fees for your Subscription.
16.3 Returns and exchanges
(a) Due to the nature of the materials, we do not offer change of mind refunds. We may however at our sole discretion offer a full or partial refund.
(b) Nothing in this clause 16 is intended to limit or otherwise affect the operation of any of your rights which cannot be excluded under applicable law, including the Competition and Consumer Act 2010 (Cth).
17. Intellectual property
17.1 Our IP
(a) Intellectual Property Rights in the Products and any other related information or materials ('Materials') are owned or licensed by us.
(b) Except as permitted under applicable laws, no part of the material can be reproduced, adapted, distributed, displayed, transmitted or otherwise exploited for any commercial purposes without our express written consent.
(c) You will not under these terms acquire Intellectual Property Rights in any of Our IP.
17.2 Definitions
For the purposes of this clause 17:
(a) ‘Our IP’ means all materials and content owned or licensed by us and any Intellectual Property Rights attaching to those materials and content.
(b) ‘Intellectual Property Rights’ means any and all present and future intellectual and industrial property rights throughout the world (whether registered or unregistered), including copyright, trademarks, designs, patents, moral rights, semiconductor and circuit layout rights, trade, business, company and domain names, and other proprietary rights, trade secrets, know-how, technical data, confidential information and the right to have information kept confidential, or any rights to registration of such rights (including renewal), whether created before or after the date of this agreement.
18. Subcontracting
We may subcontract any aspect of providing our services and you hereby consent to such subcontracting.
19. Third-party suppliers
(a) We may do any of the following:
- (i) outsource any part of performing any services related to providing the Products, including delivery of your Products; or
- (ii) procure materials and Products from third-party suppliers, without further notice to or permission from you.
(b) To the maximum extent permitted under applicable law, we will not be liable for any acts or omissions of those third parties, including where such third parties cause delay or damage to any part of your Order, or are negligent in providing services or goods.
20. Vouchers and discount codes
(a) We may provide promotional offers and codes offering a discount on the Products ('Vouchers'). To use a Voucher, you will need to enter its code at checkout.
(b) A Voucher may not be applied retrospectively. Vouchers are non-transferrable and cannot be redeemed for cash or credit. Additional terms or conditions may apply and these will be set on the Voucher.
21. Disclaimers
(a) While the Products are intended to help you develop or otherwise exercise your intelligence, creativity, or wisdom, or otherwise develop your greater potential, the Products and any information contained therein are general in nature.
(b) The provision of our Products do not take into account your personal circumstances or specific goals.
(c) All information provided by us is not intended to be financial or medical advice of any kind and should not be relied on as such. Many factors will be important in determining whether you achieve the goals you have set when acquiring our Products ('Objectives'), and there is no guarantee that you will be able to reach any of these aforementioned Objectives within any timeframe or at all.
(d) You should obtain appropriate financial, legal and other professional advice before relying on the information provided by us. We make no representation or guarantee that our Products will be useful or relevant to you or that applying any ideas, recommendations, methods or techniques we provide to you will achieve any particular outcomes.
22. Collection notice and privacy
(a) We may collect personal information about you in the course of providing you with our Products, to contact and communicate with you, to respond to your enquiries and for other purposes set out in our Privacy Policy.
(b) Our Privacy Policy contains more information about how we use, disclose and store your information and details on how you can access and correct your personal information.
(c) By agreeing to these Terms, you agree to be bound by the clauses outlined in our Privacy Policy.
Part C – Liability and other legal terms
23. Liability
(a) (Liability) To the maximum extent permitted by applicable law, Sol Deore limits all liability in aggregate of all claims to you (and any third parties who encounter the goods or services through you) for loss or damage of any kind, however arising whether in contract, tort (including negligence), statute, equity, indemnity or otherwise, arising from or relating in any way to this agreement or any goods or services provided by Sol Deore to the total Fees paid by you to Sol Deore under the most recent Order.
(b) Claims for loss of or damage to Products in transit must be made against the carrier.
(c) Products sold by Sol Deore will have only the benefit of any warranty given, and insurance held, by the manufacturer.
(d) All other express or implied representations and warranties in relation to Products and the associated services performed by Sol Deore are, to the maximum extent permitted by applicable law, excluded.
(e) Nothing in this agreement is intended to limit the operation of the Australian Consumer Law contained in the Competition and Consumer Act 2010 (Cth) (ACL). Under the ACL, you may be entitled to certain remedies (like a refund, replacement or repair) if there is a failure with the goods or services we provide.
(f) (Indemnity) You indemnify Sol Deore and its Director, employees, contractors and agents in respect of all liability for any claim(s) by any person (including any third party who encounters the goods or services through you) arising from you or your representatives’:
- (i) breach of any third-party intellectual property rights;
- (ii) breach of any of these terms;
- (iii) use of the Website or Platforms;
- (iv) negligent, wilful, fraudulent or criminal act or omission; or
- (v) use of any goods or services provided by Sol Deore.
(g) (Consequential loss) To the maximum extent permitted by law, under no circumstances will either party be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue arising under or in connection with our Website or Platforms, these terms, or any Products or services provided by Sol Deore (except to the extent this liability cannot be excluded under the Competition and Consumer Act 2010 (Cth)).
24. General
24.1 Governing law and jurisdiction
This agreement is governed by the law applying in Australian Capital Territory, Australia. Each party irrevocably submits to the exclusive jurisdiction of the courts of the Australian Capital Territory, Australia and courts of appeal from them in respect of any proceedings arising out of or in connection with these terms. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.
24.2 Waiver
No party to these terms may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.
24.3 Severance
Any term of these terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of these terms is not limited or otherwise affected.
24.4 Joint and several liability
An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally.
24.5 Assignment
A party cannot assign, novate or otherwise transfer any of its rights or obligations under these terms without the prior written consent of the other party.
24.6 Costs
Except as otherwise provided in these terms, each party must pay its own costs and expenses in connection with negotiating, preparing, executing and performing these terms.
24.7 Entire agreement
This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of these terms.
24.8 Interpretation
(a) (singular and plural) words in the singular includes the plural and vice versa;
(b) (currency) a reference to $, or ‘dollar’, is to Australian currency (unless stated otherwise);
(c) (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
(d) (person) a reference to ‘person’ or ‘you’ includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;
(e) (party) a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;
(f) (these terms) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of these terms, and a reference to these terms includes all schedules, exhibits, attachments and annexures to it;
(g) (document) a reference to a document (including these terms) is to that document as varied, novated, ratified or replaced from time to time;
(h) (headings) headings and words in bold type are for convenience only and do not affect interpretation;
(i) (includes) the word ‘includes’ and similar words in any form is not a word of limitation; and
(j) (adverse interpretation) no provision of these terms will be interpreted adversely to a party because that party was responsible for the preparation of these terms or that provision.
25. Notices
(a) Any notices required to be sent under this agreement must be sent via email using the party’s email addresses set out in this agreement, and the email’s subject heading must refer to the name and date of this agreement.
(b) If no email address is stated in this agreement, the notice may be sent to the email address most commonly used by the parties to correspond in relation to this agreement at the time the notice is sent.
(c) The notice will be considered to be delivered 24 hours after it was sent, unless the sender has reason to believe the email failed to send or was otherwise not delivered or received.